Deployment Service: Installation and Start up only, Enhanced Service - optimize service level to increase IT performance and availability. Support: 3-Year 4-Hour response 24x7 Same Business Day Coverage only. Recommended Service - simplify ProLiant solution implementation, maintenance, and management. Whether an SMB, or large global corporation, HP has a ProLiant server support offer to help you speedily deploy and maximize system uptime. HP Services, an industry leader in provision of multi vender support solutions, provides a range of support services designed to meet the varying needs of your business. To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack. Coverage of UPS Battery is not included, and standardterms & conditions apply. These items will be covered at the same service level and for the same coverage period as the server. This also includes the 22" and smaller external monitors and tower UPS options up to 3kVA. Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time incl.Service & support options: HP Care Pack services include coverage for the HP branded hardware options qualified for the server and purchased at the same time or afterward that are internal to the enclosure. Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time incl.
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Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at HP's discretion, 24x7 2hr response time incl. Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
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To be delivered on a scheduled basis 8am-5pm, M-F, excl. Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description and/or Data Sheet. HP Smart Array P411/512 MB with BBWC ControllerĤ-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, ElectronicĤ-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, ElectronicĦ-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic HP Smart Array P410/512 MB with BBWC Controller HP D元60 SL 12.7mm SATA DVD-RW Optical kit